Privacy Policy

Last updated: 30 May 2026

Murmle respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our store or buy a personalised audiobook.

Who we are

Murmle is a personalised children's audiobook store. You can contact us at info@murmle.shop.

Information we collect

We collect information you provide when you place an order or contact us, including your name, email address, billing details, order details, and the child's first name or personalisation details you enter for the audiobook.

Our service providers may also process checkout, payment, fraud-prevention, device, cookie, and analytics information needed to operate the store securely.

How we use information

We use your information to process orders, create and deliver personalised audiobooks, provide customer support, manage payments, prevent fraud, improve the store, and comply with legal and tax obligations.

Children's information

Murmle is purchased by adults for children. We only ask for the limited child-name information needed to personalise the audiobook. We do not knowingly collect contact details directly from children.

Sharing information

We share information only where needed to operate the store, including with payment processors, email and hosting providers, fulfilment tools, professional advisers, or authorities where required by law.

Retention

We keep order and personalisation information for as long as needed to fulfil orders, provide support, meet legal obligations, and maintain business records. You can contact us to request deletion where applicable.

Marketing

If you sign up for marketing emails, you can unsubscribe at any time using the link in the email or by contacting us.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to how your personal information is used. To make a request, email info@murmle.shop.

Cookies

Our store may use cookies and similar technologies for checkout, security, analytics, and site functionality. You can manage cookies through your browser settings.